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Responsible Gaming
Brango Casino operates under a licence issued by the Curaçao Gaming Authority to Anden Online N.V. (company number 138316), reference OGL/2024/1274/0819, with RSA and 128-bit SSL encryption protecting all player data.
Keep gambling in perspective
Gambling involves risk, and outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not predict future results, and a losing session does not make a win more likely. Treat every wager as entertainment and only gamble with money you can afford to lose.
Before you start, decide how much time and money you are comfortable spending. Consider gambling as one leisure activity among many, rather than a regular source of income. Never use gambling to pay bills, cover essential expenses or resolve financial problems. It is also important not to borrow money, sell personal belongings or use funds intended for household needs to continue gambling.
Helpful habits
- Set a spending limit before playing and stop when that limit is reached.
- Set a time limit and take regular breaks away from the screen.
- Keep a record of deposits, wagers and losses so you can see your overall activity clearly.
- Balance gambling with work, study, family, friends, exercise and other interests.
- Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
- Do not chase losses by increasing your stakes or playing for longer.
- Remember that a win is not a reason to increase your gambling budget.
Recognise when gambling may be causing concern
For some people, gambling can become difficult to control. A problem may develop gradually, so it is useful to pay attention to changes in your behaviour, mood and finances. Concern does not depend on the amount of money involved. If gambling is causing stress, conflict or difficulty meeting responsibilities, it may be time to take a break and seek support.
Possible warning signs
- Spending more time or money gambling than you intended.
- Repeatedly trying to win back money you have lost.
- Thinking about gambling throughout the day or finding it difficult to focus on other activities.
- Hiding or minimising your gambling from family, friends or people you trust.
- Borrowing money, using credit or missing payments because of gambling.
- Feeling restless, irritable or anxious when you try to stop.
- Gambling to escape stress, sadness, loneliness or other difficult feelings.
- Arguing with people close to you about gambling or neglecting work, study or family responsibilities.
- Returning to gamble soon after deciding to stop.
- Feeling regret, guilt or distress after gambling but continuing to play.
One or more of these signs may indicate that additional support would be helpful. You do not need to wait for a serious problem before taking action. Speaking with someone you trust or contacting an appropriate gambling support service can be a useful first step.
Account tools and taking a break
If you want to reduce or stop your gambling, use the account controls available through your Brango Casino account where offered. Depending on the available features, these controls may allow you to set deposit or spending limits, establish reminders, restrict access for a period or request account closure. Review the information shown in your account carefully, including any conditions that apply to a selected control.
A limit is most effective when it is chosen before gambling begins. Set an amount that fits comfortably within your personal budget, rather than an amount based on what you hope to win. If you reach a limit, do not try to bypass it by opening another account, changing payment methods or asking another person to gamble on your behalf.
If you need to stop
- Stop playing and do not make another deposit while deciding what to do next.
- Use the relevant break, limit, restriction or account closure option available to you.
- Remove saved payment details and avoid keeping gambling funds readily accessible.
- Tell a trusted person that you are taking a break and ask them to support your decision.
- Consider contacting a qualified gambling counsellor or an Australian support service for confidential assistance.
- If gambling has affected your finances, seek independent financial guidance before making further decisions.
Account controls are intended to support your decisions, but they are not a substitute for professional help. If you have concerns about your gambling, act early and seek support. Brango Casino may also apply account restrictions or take other steps where required by applicable rules and internal procedures.
Protect yourself and others
Online gambling accounts should be used only by the account holder. Keep your login details, payment information and devices secure. Do not share passwords or allow another person to gamble through your account. If you believe someone else has accessed your account, stop using it and contact the casino through the support channel available on the website.
Gambling is intended for adults who are legally permitted to participate. Parents and carers should take practical steps to prevent children from accessing gambling websites or payment methods. These steps may include using device-level parental controls, keeping passwords private, monitoring shared devices and ensuring that payment accounts cannot be used without permission.
Getting support
If gambling is affecting your wellbeing, relationships or finances, consider speaking with a trusted friend, family member, health professional, financial counsellor or gambling support organisation in Australia. These services can help you understand your options and make a plan that suits your circumstances. You can seek help whether you gamble occasionally or frequently, and whether the concern relates to your own gambling or someone else’s.
If you feel overwhelmed, unsafe or at risk of harming yourself, seek urgent help through local emergency services or a qualified crisis support service. Gambling should never come at the expense of your safety, health or essential needs.
Responsible gaming is an ongoing choice. Review your habits regularly, be honest about the impact of gambling and take a break whenever it stops being enjoyable or controlled. For questions about the account options available at Brango Casino, use the support function provided on the website.