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Brango Casino Terms & Conditions
Brango Casino operates under a licence issued by the Curaçao Gaming Authority to Anden Online N.V. (company number 138316), reference OGL/2024/1274/0819, with RSA and 128-bit SSL encryption protecting all player data.
1. General terms and eligibility
These Terms & Conditions form an agreement between you and Brango Casino in relation to your use of the website, account services, games, payment facilities and other features made available through the site. They should be read together with the Privacy Policy, Responsible Gambling information, game rules and any promotion-specific terms. If there is a difference between these general terms and a specific promotion or game rule, the more specific terms may apply to that activity.
You must only use Brango Casino if online gambling is lawful for you in the place where you are located. You are responsible for checking the laws that apply to you before registering or playing. Access may be restricted in some locations, and Brango Casino may refuse access where use of the website is not permitted or cannot be properly supported.
You must be at least 18 years old, or older if a higher legal age applies where you are located. Brango Casino may request information or documents to verify your age and identity. You must provide accurate, current and complete information and must update it if anything changes.
- You must not open or use an account on behalf of another person.
- You must not allow another person to access or use your account.
- You must keep your login details confidential and notify Brango Casino if you believe they have been compromised.
- You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not use automated tools, bots, scripts or other methods intended to interfere with the website or games.
Only one personal account is generally permitted unless Brango Casino expressly agrees otherwise. Duplicate, linked or suspicious accounts may be reviewed. Where an account appears to breach these terms, Brango Casino may suspend or close it and may take other steps allowed by applicable law.
2. Accounts, verification and security
When you register, you agree that the details supplied are your own and are not misleading. Brango Casino may carry out customer identification, age verification, source-of-funds or other compliance checks. These checks may be required before an account can be used fully, before a withdrawal is processed, or at another time during the customer relationship.
You agree to provide reasonable assistance with verification requests and to supply documents that are genuine, valid and readable. Information may be checked against appropriate records or service providers where permitted. If requested information is not provided, Brango Casino may limit account functions, delay a transaction, suspend play or close the account.
You are responsible for activity carried out through your account unless you have promptly reported unauthorised access. Contact Brango Casino through the available website support channels as soon as you become aware of a security issue, incorrect account information or a transaction you do not recognise. Brango Casino may ask questions or request further information to protect you and the website.
Brango Casino may update, suspend or withdraw parts of the website, including games and account features, where reasonably necessary for maintenance, security, technical reasons, legal requirements or responsible gambling purposes. Reasonable efforts may be made to restore services, but uninterrupted access cannot be guaranteed.
3. Deposits, withdrawals and game play
Deposits must be made using a payment method that you are authorised to use. You must not use another person's card, account or payment facility. Payment methods may be subject to their own terms, verification procedures, fees and processing requirements. Brango Casino may reject, reverse or investigate a transaction where it appears incorrect, unauthorised, fraudulent or inconsistent with these terms.
You should only deposit money that you can afford to lose. A deposit is intended for play on the website and is not a savings or investment product. Account balances do not earn interest. You remain responsible for checking transaction details and for ensuring that the payment information you provide is accurate.
Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any conditions displayed at the time of the request. Brango Casino may return funds through an appropriate method and may ask you to confirm ownership of the payment method. Processing times can vary because of verification, payment providers, weekends, public holidays and other factors.
Games are provided for entertainment. Results are determined by the relevant game system and, where applicable, random outcomes. You accept the result recorded by the website, subject to correction of a clear technical or administrative error. If a game is interrupted, Brango Casino may review the relevant records and take reasonable steps to resolve the issue in accordance with the game rules and applicable requirements.
- Do not chase losses or borrow money to gamble.
- Do not play while impaired by alcohol or other substances.
- Set personal limits before you begin and take regular breaks.
- Check your balance and transaction history regularly.
- Stop playing if gambling stops being enjoyable or begins to affect your life.
4. Promotions, responsible gambling and privacy
Promotions, bonuses, competitions and rewards may be subject to separate terms. Those terms may explain eligibility, entry requirements, qualifying transactions, expiry dates, wagering or playthrough conditions, game restrictions, maximum values and withdrawal conditions. You should read the relevant promotion terms before opting in or using an offer. A promotion may be withdrawn or changed where permitted, including where it has been used fraudulently or in breach of its terms.
Brango Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Account tools or support options may be available to help you manage your play, such as deposit controls, time reminders, breaks, account restrictions or self-exclusion. Availability and operation may depend on the service and applicable requirements.
If you are concerned about your gambling, use the responsible gambling tools available on the website and consider speaking with an appropriately qualified support service. You can also ask Brango Casino about account restrictions or closure through the available support channels. A request to close or restrict an account may not cancel transactions or obligations that arose before the request was received.
Personal information is handled in accordance with the Brango Casino Privacy Policy. That policy explains the types of information that may be collected, how it may be used, when it may be shared, how it is protected and the choices available to you. By using the website, you acknowledge that information may need to be processed for account administration, security, verification, payments, customer support, legal compliance and responsible gambling purposes.
5. Changes, suspension and legal information
Brango Casino may revise these Terms & Conditions from time to time to reflect changes to the website, games, payment services, legal requirements, security practices or responsible gambling measures. Updated terms will be made available on the website. Your continued use after an update may constitute acceptance of the revised terms, so you should review this page periodically.
Brango Casino may suspend or close an account where there is a suspected breach of these terms, a legal or regulatory reason, a security concern, a failed verification check, payment irregularity, suspected fraud, or a risk of harm. Where appropriate, Brango Casino may provide information about the reason for an action, although disclosure may be limited by law, security or investigative requirements.
If an account is closed, you should not create a new account without permission. Any remaining balance will be dealt with after relevant checks, outstanding transactions, disputes, legal obligations and other applicable conditions have been considered. Funds connected with fraud, unlawful activity or a serious breach may be withheld or handled as permitted by law.
Nothing in these terms is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law. To the extent permitted by law, Brango Casino is not responsible for loss caused by events outside its reasonable control, interruptions to communications or payment systems, misuse of an account, inaccurate information supplied by you, or your failure to follow these terms.
If you have a question or complaint, use the support or contact function available on the website and provide enough information for the matter to be reviewed. Complaints should be raised promptly. Brango Casino may request further details, investigate the relevant records and communicate the outcome through the available account or support channels.
These terms apply to your use of Brango Casino unless a different written agreement or mandatory legal requirement applies. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted. By continuing to use the website, you confirm that you understand these Terms & Conditions and agree to comply with them.